At BBAcadem, we strive to ensure that all of our customers are satisfied with their purchases. If you need to request a refund or return, please review our policy below.
Refund Policy
Eligibility for Refunds:
Course Access: You may request a refund within 14 days of purchase if you have not started the course. If you have started the course (i.e., accessed more than 10% of the content), refunds will not be granted.
Technical Issues: If you experience technical issues that prevent you from accessing the course, please contact our support team. We will work to resolve the issue, and if it cannot be resolved, we may issue a refund at our discretion.
Incorrect Purchase: If you accidentally purchase the wrong course, please contact us within 14 days of the purchase. We may issue a refund or allow you to exchange the course for the correct one.
Requesting a Refund:
How to Request: To request a refund, please contact us with your order number and reason for the refund.
Processing Time: Refund requests will be processed within 5-7 business days. Refunds will be issued to the original payment method.
Non-Refundable Items:
Certain promotional or discounted courses may be non-refundable. Please check the product description for any specific refund terms associated with these items.
Returns Policy
Digital Products: As our products are digital, we do not offer returns. Once a course has been accessed, it is non-returnable.
Course Materials: Any supplementary materials provided as part of the course are also non-returnable.
Changes to the Policy
Policy Updates: We reserve the right to update or modify this refund and returns policy at any time. Changes will be posted on our website, and any updates will apply to future purchases.